Return And Refund Policy
72-Hour Satisfaction Guarantee
Golden Circle stands behind our products with a 72-hour satisfaction guarantee for qualifying customers.
Eligibility Requirements:
Satisfaction guarantee request must be submitted within 72 hours of purchase
Customer has not used satisfaction guarantee in the previous 12 months
Customer must complete our evaluation form
Order must be verifiable through our system
Resolution Options:
75% Discount Coupon – Receive a one-time coupon code for 75% off any Golden Circle product
Product Upgrade – Select additional content of equal or lesser value from our product catalog at no charge
Full Refund – Complete monetary refund (available after considering other options)
Evaluation Requirements:
All satisfaction guarantee requests require completion of our evaluation form, which will be provided upon request. The form includes questions about your purchase experience and specific feedback about the product.
Processing Time: Golden Circle will review and respond to all requests within 48 hours. All decisions are final.
Download & Technical Support
Customers receive permanent download access upon purchase with no time restrictions. For technical issues on Golden Circle servers, we provide alternative download solutions at no additional cost. Technical problems caused by customer equipment, internet service, or third-party factors are customer responsibility.
Customer Limitations
Maximum one satisfaction guarantee claim per customer per 12-month period (tracked by email and payment method)
Multiple refund attempts may result in future refund eligibility restrictions
Providing false information will result in refund denial
All satisfaction guarantee activity is monitored to prevent abuse
Refund Policy for Golden Circle
If the buyer chooses the option to download the product and is unable to complete the download due to technical problems caused by the seller’s server, the seller agrees to send an email with a new download link at no additional cost to the buyer. In the event that the buyer is still unable to complete the download due to technical problems on the seller’s server, the buyer is required to contact the seller’s sales service, which will offer an adequate solution that does not involve any additional charges or costs for the buyer. The buyer is not entitled to request a refund in this situation.
If the buyer is unable to download the product due to technical problems that are not related to the seller but are caused by the buyer, the operator, or a third party, the seller is not responsible and is not obliged to provide the download or delivery of the goods without charge. The buyer must download the product within 5 (five) business days; after this period, they will no longer be able to download the product, even if payment has been made. In this case, the buyer waives any claims or complaints.
Protection Of Copyrights
All rights of the publisher and program holder on the recorded and printed work are reserved. The publisher is Golden Circle. The buyer agrees not to unauthorizedly reproduce, perform, use for broadcasting, or sell the seller’s products or any part of these products.
General Terms
Golden Circle reserves the right to amend these terms and conditions. All changes will apply to the use of xoldenwisdom.com pages. The buyer is responsible for the accuracy and completeness of the information entered during purchase.
The services provided by the xoldenwisdom.com online store do not include costs incurred by using computer equipment and services to access our pages. Golden Circle is not responsible for telephone, internet traffic, or any other costs that may arise.
Although Golden Circle strives to offer the best possible services, Golden Circle cannot guarantee that the services on xoldenwisdom.com will meet your needs.
Golden Circle also cannot guarantee that the service will be error-free. If an error occurs, please report it to our Contact Center or via email at Letusknow@xoldenwisdom.com so that we can address it as quickly as possible.